Client's user sends response survey indicating: "Not getting email notices, everyone else is. Not happy".

I look into it and see my app indeed sent *FOUR* emails to the user _AND_ her admin.. I replied to our contact to explain that and figured it was an issue of junk mail filtering.

Our point of contact responds today with: "Traveler says they were getting the emails, but not as fast as the travelers around her were".

We looked into more on our side and we couldn't find anyone else, from that client, who would have been traveling with this user.. We let the PoC know this.

Point of contact sends back: "User was referencing other passengers in the terminal".

Derp.